Privacy policy

CLICO Ukraine

CLICO Ukraine (hereinafter referred to as the “Company”, “we”, “us”, or “our”) respects users’ right to privacy and is committed to protecting personal data processed when using the Company’s website.

This Privacy Policy explains what personal data we collect, for what purposes, and how we use, store, and protect it.

  1. General Provisions

This Policy applies to all users of the CLICO Ukraine website (the “Website”), regardless of the method of access.
By using the Website, you confirm your consent to the terms of this Policy.

  1. Personal Data We Collect

We may collect the following categories of personal data:

  • first and last name;
  • contact details (email address, phone number);
  • company name and job title (where applicable);
  • IP address, browser type, device information;
  • information provided via contact forms or correspondence;
  • other data voluntarily provided by the user.
  1. Purpose of Personal Data Processing

Personal data is processed for the purposes of:

  • complying with the requirements of Ukrainian legislation;
  • providing information about CLICO Ukraine products and services;
  • processing user requests and inquiries;
  • concluding and performing contracts;
  • improving the Website and user experience;
  • marketing and informational communications (with user consent);
  • personalizing website usage;
  • displaying personalized advertising when visiting the Website;
  • better understanding users’ needs and interests;
  • improving website content, functionality, and usability;
  • enhancing our marketing and advertising activities;
  • complying with the requirements of Ukrainian legislation.
  1. Legal Grounds for Processing

We process personal data on the basis of:

  • user consent;
  • necessity to perform a contract;
  • the Company’s legitimate interests;
  • applicable legal requirements.
  1. Disclosure of Data to Third Parties

We do not transfer personal data to third parties, except where:

  • it is necessary to provide services (partners, hosting providers, IT contractors);
  • required by government authorities in accordance with the law;
  • the user has given prior consent.

All third parties are required to comply with personal data protection requirements.

  1. Data Storage and Protection

We apply appropriate technical and organizational security measures to protect personal data from unauthorized access, loss, alteration, or disclosure.
Data is stored no longer than necessary to achieve the purposes of processing or as required by law.

  1. Cookies

The Website may use cookies to:

  • ensure proper operation of the Website;
  • perform analytics and statistics;
  • improve user experience.

Users may change cookie settings in their browser or refuse the use of cookies.

  1. User Rights

Users have the right to:

  • obtain information about the processing of their personal data;
  • request access to, correction, or deletion of data;
  • withdraw consent to data processing;
  • file a complaint with the competent personal data protection authority.
  1. Changes to the Policy

CLICO Ukraine reserves the right to amend this Policy at any time. The current version is always available on the Website.

  1. Contact Information

For all questions related to the processing of personal data, please contact:

info@clico.ua